X Games Aspen 2019: Venue Hours, Information and Policies

X Games

GENERAL VENUE INFORMATION AND POLICIES

X Games Dates & Hours

X Games Aspen kicks off on Thursday, January 24th and goes through Sunday, January 27th at Buttermilk Mountain in Aspen, Colorado.

X Games Aspen Venue Hours:

Thursday, January 24th 11:00 a.m. - 10:00 p.m.*
Friday, January 25th 11:00 a.m. - 11:00 p.m.*
Saturday, January 26th 11:00 a.m. - 11:00 p.m.*
Sunday, January 27th 11:00 a.m. - 9:00 p.m.*
*The venue will remain open until the conclusion of the concerts. Buttermilk Mountain is open to the public daily from 9:00 a.m. - 4:00 p.m.

Box Office

The X Games Aspen Box Office is located at the main entrance into X Games at Buttermilk Mountain.

Box Office Hours:

Thursday, January 24th 10:00 a.m. - 7:00 p.m.
Friday, January 25th 11:00 a.m. - 10:30 p.m.
Saturday, January 26th 11:00 a.m. - 10:30 p.m.
Sunday, January 27th 11:00 a.m. - 4:30 p.m.

Competitions

For the most up-to-date event information visit www.xgames.com or download the X Games Aspen 2019 App. Competitions will be free and open to the public. All events are held outside in a winter environment, proper attire is recommended.

X Games Music

Ticketed X Games Music performers (in alphabetical order) include: The Chainsmokers, Kygo, Lil Wayne and Louis the Child. They will perform live at the base of Buttermilk Mountain as part of the fully interactive music festival experience. Tickets are required to attend the concert portion of our festival and can be purchased in advance at www.xgames.com/tickets or on-site at the box office located at the main entrance (based on availability). Concert tickets are scanned at the time of entry into the music venue. No re-entry is permitted.

X Games Concert Schedule

Friday, January 25th 10:00 p.m. - 11:00 p.m. Lil Wayne
Saturday, January 26th 5:00 p.m. - 6:30 p.m. Louis The Child, 9:30 p.m. - 11:00 p.m. The Chainsmokers
Sunday, January 27th 3:30 p.m. - 5:00 p.m. Kygo
Concerts are rain, snow, or shine. Concessions will be available for purchase on-site at an additional cost.

Prohibited & Allowed Items

LEAVE AT HOME

  • Large bags
  • Weapons
  • Alcohol or beverages of any kind
  • Cigarettes, e-cigarettes, marijuana or drugs of any kind
  • Coolers
  • Drones
  • Folding chairs or large umbrellas
  • Laser-lights
  • Noisemakers
  • Pets
  • Selfie sticks
  • Sticks or poles to hold flags/banners
  • Large posters and banners must be inspected by security before being allowed in the venue
  • X Games reserves the right to refuse admission of signage

OK TO BRING

  • Bring layers: temperatures can fluctuate!
  • Small bags
  • Sunscreen
  • Factory-sealed water bottles
  • Empty water bottles
  • Service dogs with paperwork

All persons/bags are subject to search at all times, on or in the parking lots, shuttles, and Buttermilk properties.

Security Screening & Entry

Security checkpoints are located at the entrance and exit to the venue. Event security personnel are also patrolling the venue and will assist with crowd and access control. All persons/bags are subject to search at all times, on or in the parking lots, shuttles, and Buttermilk properties.

Safety & Medical

Your safety is our priority! In the event of an emergency, X Games and Aspen Skiing Company team members have been trained and instructed to assist guests in evacuating the venue. In the event of an evacuation, X Games staff will assist guests with disabilities and direct them to safe locations and exit routes. Gates and/or specific competition venues will be closed when capacity is reached. All existing facility policies may be enforced in addition to X Games venue policies. Download the X Games App for the most up to date event news and weather. The Spectator Medical tent is located at the main entrance into X Fest. For any medical needs, please see a medical attendant or contact any security or staff personnel to assist you.

X Fest & Concessions

X Games Aspen will showcase X Fest, a four-day interactive festival located at the base of Buttermilk Mountain featuring a Snowskate Park, daily action sports workshops and DJs at Studio X, sponsor activations, giveaways and promotions by the X Fest host band, athlete meet and greets and the brand new SoFi X Trials Obstacle Course, offering cash and prizes for the best Men's, Women's and Jr.'s times.

Concessions will be available for purchase on-site in X Fest. Bumps Lodge will remain open to the general public along with a full-service restaurant indoors. X Fest will also include two beer gardens, one on the outdoor patio of Home Team BBQ and the other on the Bumps back patio (must be 21+ to enter the beer gardens). Please refer to the X Games App for specific food options and locations.

Lost & Found

Guest Services is the designated meeting point for lost or separated people, Lost and Found, and is the location for guests reporting any lost items. For lost and found item recovery following the event, please e-mail the Aspen Skiing Company at contactus@aspensnowmass.com or call 800-525-6200. X Games will not be held liable for any unclaimed items.

Tag-a-kid is available at Guest Services. Adults can get a wristband for their child and register them with the X Games Guest Services staff. If the child becomes lost, the wristband will give security the necessary contact information to escort the child back to the registered adult. If a parent is not on-site, the child will be taken to Guest Services.

Venue Contact

All information is subject to change. For any additional questions or concerns please e-mail the Aspen Skiing Company at contactus@aspensnowmass.com or (800) 525-6200.

ATMs

ATM machines are located inside Bumps Lodge, lower level.

Guest Services

Guest Services is located just inside the main entrance to X Games in the X Fest plaza. Guest Services is the designated area for all event information and services. Event schedule, venue activities, lost and found, Action Trackchairs®, viewing maps and other event services are offered.

Guest Services Tent Hours
Thursday, January 24th 11:00 a.m. - 10:00 p.m.*
Friday, January 25th 11:00 a.m. - 11:00 p.m.*
Saturday, January 26th 11:00 a.m. - 11:00 p.m.*
Sunday, January 27th 11:00 a.m. - 9:00 p.m.*

If you have any event-related questions or concerns while on-site, please locate a guest services representative or ask where the closest one can be found.

Phones

Buttermilk Mountain is located within standard cell phone service range. Mobile charging stations and/or electrical outlets will be available on a first come first serve basis at the Guest Services tent located on the X Fest Plaza just inside the main entrance. Phones left will be at the risk of the owner.

Merchandise

Official X Games Merchandise is available at two tent locations in X Fest.

Sustainability


Please support efforts to minimize landfill waste by disposing of trash, recyclables, and compost in the appropriate containers.

Other Information

  • X Games Aspen is a non-smoking event. Please refrain from smoking in all public areas. Drugs and marijuana use are also prohibited.
  • The sale and consumption of alcohol is restricted to designated areas and times.
  • X Games is not responsible for lost, stolen, or damaged goods.
  • X Games reserves the right to refuse admission to anyone at any time.
  • Commercial photography or videography is strictly prohibited. Failure to comply will result in ejection and/or loss of credential/ticket.
  • Not permitted: lenses greater than three and one-half inches in length, telephoto or zoom lenses of any kind.
  • Not permitted: interchangeable lenses of any kind, monopods or tripods or flash equipment of any kind.
  • All wireless equipment must be cleared by ESPN.
  • Tailgating and camping are not permitted in the Brush Creek Intercept Lot.
  • Gates and/or specific competition venues will be closed when capacity is reached.
  • All existing facility policies may be enforced in addition to X Games venue policies.

ADA Drop Off

ADA drop off is available at the base of Buttermilk Mountain. Take Highway 82, turn onto Owl Creek Rd. and take the first left into Buttermilk Parking Lot. Follow signs to the ADA drop off/pick up location.

Guests with Mobility Limitations

X Games is a wheelchair accessible venue, but please be aware it is an outdoor event situated on a mountain with some distance between areas. Therefore, most travel is over natural snow packed terrain that can fluctuate weather dependent.

There are ADA accessible portalets and public restroom located throughout the venue. Please visit the Guest Services tent located on the X Fest plaza just outside Bumps Lodge for information and assistance.

Viewing Platforms

Designated wheelchair viewing areas have been established on the south/hill side of Bumps below Big Air and in the music venue near the Concert Stage. Please visit the Guest Services tent located on the X Fest plaza just outside Bumps Lodge for information and assistance. Guest Services staff will be available to escort an individual to any of the wheelchair viewing areas. Please note that these areas have limited capacity and are available on a first-come, first-served basis.

Service Animals are Welcome, Pets are Not

Service dogs are allowed on the property excluding ski lifts and all restaurants. Please be sure to have proper documentation and the appropriate service vest on your pet.

Action Trackchairs®

Action Trackchairs® are available to reserve from the X Games Guest Services tent located on the X Fest plaza just inside the main entrance. Guest Services staff will be available to escort an individual to any of the wheelchair viewing areas. Please note that they are available on a first-come, first-served basis.

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