X Games Minneapolis 2019: Guest Services Information
2019 VENUE INFORMATION & POLICIES
For the most
•X Games Minneapolis 2019 will take place August 1 - August 4, 2019 at U.S. Bank Stadium (401 Chicago Avenue S. Minneapolis, MN 55415)
•Tickets and hospitality offerings are on sale now at xgames.com/tickets
•Children age two and under are free and do not require a ticket.
•Events are held inside and outside in a summer environment. Proper attire is recommended.
•X Games is not responsible for lost, stolen, or damaged goods.
•Guests must wear shirts and shoes. No bare feet allowed.
•X Games reserves the right to refuse admission to anyone at any time.
•For X Games Minneapolis public transportation information visit metrotransit.org
•For the safety and comfort of all guests, the following items are not allowed at the X Games: bags larger than 12"x6"x12", weapons, alcohol, bicycles, coolers, pets (working animals excepted, i.e. guide dog), folding chairs, large umbrellas, selfie sticks,
• Click here for detailed information regarding the U.S. Bank Stadium bag policy.
•All persons/bags are subject to search at all times, on or in the parking lots, and shuttles.
•Empty water containers are permitted into the venue and can be filled up at water dispensers inside U.S. Bank Stadium and in X Fest compliments of FloWater.
•X Games Minneapolis is a
•Large posters and banners 11 x 17 or larger must be inspected by security before being allowed in the venue. X Games reserves the right to refuse admission of signage. Sticks or poles to hold flags/banners are not permitted.
•Commercial photography or videography is strictly prohibited. Failure to comply will result in ejection and/or loss of credential/ticket. Specifically, the following equipment is not permitted: Lenses greater than three and one half inches in length, telephoto or zoom lenses of any kind, interchangeable lenses of any kind, monopods or tripods or flash equipment of any kind. All wireless equipment must be cleared by ESPN.
•Gates and/or specific competition venues will be closed when capacity is reached.
•All existing facility policies may be enforced in addition to X Games venue policies.
X GAMES VENUE HOURS
Please visit the schedule page on xgames.com for the full competition, concert and broadcast schedule (schedules subject to change). Please note that practices are not open to the public. The venue will be open to guests and spectators during the following dates and times:
Thursday, August 1st |
X Fest at U.S. Bank Stadium |
5:00 p.m. - 11:00 p.m. (Free to Public) |
U.S. Bank Stadium |
Closed |
|
Friday, August 2nd |
The Armory |
5:00 p.m. - 11:30 p.m. |
U.S. Bank Stadium |
3:00 p.m. - 11:00 p.m. |
|
Saturday, August 3rd |
U.S. Bank Stadium |
11:00 a.m. - 10:00 p.m. |
Sunday, August 4th |
U.S. Bank Stadium |
10:00 a.m. - 5:00 p.m |
XFEST
X Games Minneapolis 2019 will showcase X Fest, a
X FEST HOURS |
|
Thursday, August 1st |
5:00 p.m. - 9:00 p.m. |
Friday, August 2nd |
3:00 p.m. - 8:00 p.m. |
Saturday, August 3rd |
11:00 a.m. - 8:00 p.m. |
Sunday, August 4th |
10:00 a.m. - 5:00 p.m. |
X GAMES MUSIC (Geico Stage at The Armory)
Ticketed X Games Music performers include: (in chronological order) SWMRS, Chevy Metal, P.O.S.,
X GAMES AT THE ARMORY SCHEDULE
Thursday, August 1st |
7:00 p.m. |
BMX Vert |
7:45 p.m. |
SWMRS |
|
9:00 p.m. |
Skateboard Vert |
|
Friday, August 2nd |
10:15 p.m. |
Chevy Metal |
11:15 p.m. |
P.O.S |
|
Saturday, August 3rd |
12:45 a.m. |
|
10:30 p.m. |
Diplo |
|
Sunday, August 4th |
5:30 p.m. |
The Blind Shake |
7:00 p.m. |
Incubus |
THE ARMORY VENUE HOURS
Ticket holders are allowed in the concert venue only during these designated hours.
Thursday, August 1st |
6:00 p.m. - 11:30 p.m. |
Friday, August 2nd |
9:30 p.m. - 2:00 a.m. |
Saturday, August 3rd |
9:00 p.m. - 12:30 a.m. |
Sunday, August 4th |
4:00 p.m. - 8:15 p.m. |
U.S. BANK STADIUM BOX OFFICE HOURS
Box office will open one week prior to X Games
July 22nd - 31st |
11:00 a.m. - 4:00 p.m. |
EVENT DAYS |
|
Thursday, August 1st |
12:00 p.m. - 8:00 p.m. |
Friday, August 2nd |
12:00 p.m. - 10:00 p.m. |
Saturday, August 3rd |
9:00 a.m. - 7:30 p.m. |
Sunday, August 4th |
9:00 a.m. - 4:00 p.m. |
THE ARMORY BOX OFFICE HOURS |
|
Thursday, August 1st |
4:30 p.m. - 11:30 p.m. |
Friday, August 2nd |
8:00 p.m. - 2:00 a.m. |
Saturday, August 3rd |
7:30 p.m. - 12:30 a.m. |
Sunday, August 4th |
2:30 p.m. - 8:15 p.m. |
PARKING & TRANSPORTATION
PARKING
Denison Parking has parking ramps nearby U.S. Bank Stadium. The Mills Fleet Farm Parking Ramp (740 S. 4th Street) has convenient skyway access to the stadium. Fans who park at Mills Fleet Farm Parking Ramp (740 S. 4th Street) or at 425 Park Avenue Ramp will receive a free limited edition X Games poster while supplies last.
Reserve here:
Mills Fleet Farm (740 S. 4th Street) Ramp
METRO TRANSIT LIGHT RAIL
We encourage all guests to take the Metro Transit as opposed to driving. The train runs right to the front doors of U.S. Bank Stadium. Purchase a
DROP OFF AND PICK UP AREAS
ADA Drop Off: 10th Ave between 6th and 7th Street
Rideshare: 9th Ave between 6th and 7th Street
Limos: 9th Ave between 6th and 7th Street
Taxis: Park Ave between 4th and 6th Street
GUEST SERVICES INFORMATION & FAQs
ESPN X Games is committed to providing an exceptional experience for all guests who visit our event. Please visit Guest Services located just inside the X Fest main entrance on the northwest corner of Chicago Avenue for any questions. Guest Services is the designated area for all event information and event services including event schedule, venue activities, lost and found, wheelchair viewing maps and more.
If you have any
U.S. Bank Stadium Guest Services is located on the Main Concourse near the Gold and Purple Lobbies.
Guest Services Hours (U.S. Bank Stadium)
Thursday, August 1st 5:00 p.m. - 11:30 p.m.
X Fest, Moto X Step Up, BMX Vert and Skateboard Vert Finals @ U.S. Bank Stadium Medtronic Plaza.*Free to the public
Friday, August 2nd |
12:00 p.m. - 11:30 p.m. |
Saturday, August 3rd |
11:00 a.m. - 10:30 p.m. |
Sunday, August 4th |
10:00 a.m. - 5:30 p.m. |
ADA
A specifically dedicated ADA
For questions regarding our ADA Pick Up/Drop Off location for events, please call the U.S. Bank Stadium Guest Services Hotline at
U.S. Bank Stadium has wheelchair/limited mobility and companion seating with enhanced sight lines on all levels. Complimentary wheelchair escorts are available from the X Fest main entrance Guest Services tent.
Upon arrival, guests may request an escort by locating the nearest X Games Guest Services Representative. The service is available to and from the entry gates and seating areas. Please be aware that our staff and wheelchair will not remain with you during the event. Guests that require additional assistance are encouraged to contact our mobility assistance team by email at mobilityservices@usbankstadium.com.
U.S. Bank Stadium is equipped with
All ADA seating platforms are equipped with electrical outlets.
ATMs
ATMs are located on the Lower Club, Main Concourse and Upper Concourse levels of U.S. Bank Stadium, behind Sections 121, 142, 136, 313, inside the Polaris Club and outside the Legacy Gate. Guests that experience any ATM
CONCESSIONS
Food and drink concessions will be provided
ELEVATORS
Priority for use of the elevators is given to our guests with disabilities. Public elevators are located throughout U.S. Bank Stadium and may be accessed on the Main Concourse behind the following Sections:
Section 124 (access to XIP at Medtronic Club and the PLATINUM LOUNGE at the FMP Club). Section 136 (access to XIP at Medtronic Club and the PLATINUM LOUNGE at the FMP Club).
EXIT AND RE-ENTRY
X Games 4- and 3-Day pass holders will be allowed re-entry throughout the weekend. X Games single day pass holders will be allowed
HOSPITALITY LOCATIONS
PLATINUM LOUNGE at The FMP Club is located on Upper Club Level on the South side of the stadium. The club can be reached by entering the Purple Lobby across from the upper Pentair Gate on the main concourse. Once inside the Purple Lobby, take the escalator up one level to access the FMP Club.
XIP at The Medtronic Club is located on lower club level on the South side of the stadium. The club can be reached by entering the Purple Lobby across from the upper Pentair gate on the main concourse, and taking the escalator down one level. At the bottom of the escalator, follow directional to XIP.
LOST CHILDREN/LOST AND FOUND ITEMS
Guest Services is the designated meeting point for lost or separated people. Lost and Found is also located at Guest Services. Items that are found should be turned into staff at this location. Guests reporting any lost items should be directed there as well. For lost & found item recovery following the event, please email us at lostandfound@usbankstadium.com or complete an online request form.
Tag-a-kid is available at the X Fest Guest Services location. Adults can get a wristband for their child and register them with the X Games Guest Services staff. If the child becomes lost, the wristband will give an event staff employee or security the necessary information to escort the child back to the adult they came with. If a parent is not
MEDICAL
On-site medical is available to guests. If you have or see a medical emergency, please contact security immediately and they will notify medical personnel. The Spectator Medical tent is located at the 6th Avenue entrance to X Games.
There are (2) first aid locations within the stadium, behind Sections 114 and 124 available for guests.
MERCHANDISE
Official X Games Merchandise is available at two locations in the main X Fest area and inside U.S. Bank Stadium.
PHONE CHARGING
U.S. Bank Stadium is located within standard cell phone service range. Mobile charging stations and/or electrical outlets are available on a first come first serve basis at the X Fest Guest Services near the main entrance, as well as on the Main Concourse inside U. S. Bank Stadium in sections 103, 114, 116, 119, 121, 124 and 143. Phones left unattended will be left at the risk of the guest.
RESTROOMS
Public restrooms (men, women and family) can be found in X Fest and throughout U.S. Bank Stadium. Each of our restrooms is accessible to guests with disabilities.
SAFETY & WEATHER
In the event of an emergency, X Games and U.S. Bank Stadium team members have been trained and instructed to assist guests in evacuating the stadium. Guests should familiarize themselves with the emergency evacuation video played throughout the stadium, including on the video boards, before each event and identify two emergency exits closest to your seat location. In the event of an evacuation, X Games staff will assist guests with disabilities and direct them to safe locations and exit routes.
Gates and/or specific competition venues will be closed when capacity is reached. All existing facility policies may be enforced in addition to X Games venue policies. Download the X Games app for the most
In case of emergency, text 69050 with keyword VIKES with issue and location.
SECURITY
Security checkpoints are located at the entrance and exit to the venue. Every spectator will go through a metal detector upon entry. Event security personnel are also patrolling the venue and will assist with crowd and access control.
SERVICE ANIMALS
Certified service animals or service animals in training for guests with disabilities are welcome at the stadium. All service animals must remain on a leash or in a harness at all times. No other animals are allowed in the stadium.
SKATE CHECK/BICYCLES
Bicycles, skateboards and
Skateboards and
Skate Check Hours (U.S. Bank Stadium)
Thursday, August 1st |
6:00 p.m. - 11:30 p.m. |
Friday, August 2nd |
12:00 p.m. - 11:30 p.m. |
Saturday, August 3rd |
11:00 a.m. - 10:30 p.m. |
Sunday, August 4th |
10:00 a.m. - 5:30 p.m. |
*All gear left after closing times will be available for
Skate Check Hours (The Armory)
Thursday, August 1st |
6:00 p.m. - 11:30 p.m. |
Friday, August 2nd |
9:30 p.m. - 2:00 a.m. |
Saturday, August 3rd |
9:00 p.m. - 12:00 a.m. |
Sunday, August 4th |
4:00 p.m. - 8:15 p.m. |
FAMILY ENTRANCE / STROLLER PARKING
Families and parents with strollers can access U.S. Bank Stadium at both the South and Polaris Gates. Stroller parking is available inside the U.S. Bank Stadium Guest Services located in the Purple Lobby on the main concourse. Please take all personal items and belongings out of your stroller when leaving it unattended at stroller parking. Strollers will be left at the risk of the guest.
SUSTAINABILITY
Keep X Games and Minneapolis green! Look before you toss. Our X Games Sustainability Ambassador's can help answer any questions. Please take your waste with you and dispose properly in the recycling, compost and trash containers located around the venue. Reduce your impact at X Games! Use local transit when possible and bring a water bottle to refill. Water refill stations are located in X Fest compliments of FloWater and inside U.S. Bank Stadium.
TELECAST
How can I watch X Games Minneapolis?
United States: ESPN, ABC, WatchESPN, ESPN3.com
International: EMEA: ESPNPlayer.com; LATAM: ESPNPlay.com *check your local listing for all regional coverage
What is ESPN 3?
ESPN3 is a live streaming network that delivers thousands of exclusive sports events. Download the ESPN App and click the Watch Tab for the latest schedule.
Where can I find the latest schedules?
Interested in more X Games coverage?
Check the year-round World of X Games on ABC schedule.
TRAVEL RESOURCES & PACKAGES
Upgrade your X Games experience with Platinum Passes, athlete meet & greets, Preferred Access to concerts and more with an Official X Games Package! Visit xgamestravel.com for travel resources to get you to Minneapolis and packages to complete your trip.
Anthony Travel is your
TICKETING
The Moto X Competition on Thursday, August 1st is free to the public. All other X Games competitions, music and hospitality tickets are on sale now.
WEATHER
Competitions are subject to move days and times based on weather and/or may be rescheduled.
WIFI
U.S. Bank Stadium offers free
FAQ's
IS THERE AN X GAMES APP?
Yes! The 2019 X Games Minneapolis app offers fans a unique event experience and will be available on iTunes or Android mobile early July.
WHERE IS THE SCHEDULE?
The full competition and broadcast schedule is located here. Please note some practices are not open to the public.
HOW CAN I WATCH X GAMES MINNEAPOLIS?
X Games Minneapolis 2019 will be broadcast live on ABC and ESPN. Live streaming is also available on ESPN+, with portions streamed on X Games YouTube channel.
NEED TICKETS?
Tickets for X Games Minneapolis 2019 are available through xgames.com and
WHERE DOES MY TICKET GET ME?
X Games Minneapolis detailed ticket information is available on the X Games Ticket Page.
HOW CAN I FOLLOW X GAMES ON SOCIAL MEDIA?
X Games (@xgames) is available to follow on Facebook, Twitter, Instagram, Snapchat and YouTube. Don't forget to tag #XGAMES, and feel free to send us your questions here!
WHAT'S A REALLY COOL INSTAGRAM ACCOUNT TO GET TO KNOW MINNEAPOLIS?
Check out MeetMinneapolis the official convention and visitors association app for Minneapolis.
EXIT AND
X Games 4 and
CAN I TAILGATE?
Tailgating is not permitted at U.S. Bank Stadium or The Armory during X Games event days.
WHERE CAN I GET X GAMES MERCH?
Official X Games Merchandise is available at xgamesmerchandise.com and
WHAT CAN & CAN'T I BRING TO X GAMES?
All persons/bags are subject to search at all times, on or in the parking lots, shuttles, U.S. Bank Stadium and The Armory properties.
DOES MINNEAPOLIS HAVE BIKE SHARING?
Yes, NiceRideMinnesota has everything you need to do to get a bike and safely cruise the city in style.
WHERE CAN I WATCH MORE ACTION SPORTS?
Check out "World of X Games," a weekly TV show on ABC featuring a variety of X Games and
WHAT IS SHRED HATE?
Ten million students are bullied each year in the U.S. X Games and ESPN launched Shred Hate, an initiative to end bullying in schools. Want to help us Shred Hate and spread kindness? Learn more about ways to join the fight and end bullying on xgames.com.
WHAT CAN & CAN'T I BRING TO X GAMES
All persons/bags are subject to search at all times, on or in the parking lots, shuttles, U.S. Bank Stadium and The Armory
LEAVE AT HOME:
•Large bags - Visit
•Weapons
•Alcohol or beverages of any kind
•Cigarettes,
•Coolers
•Drones
•Folding chairs or large umbrellas
•
•Noisemakers
•Pets
•Selfie sticks
•Sticks or poles to hold flags/banners
•Large posters and banners larger than 11 x 17 must be inspected by security before being allowed in the venue
•X Games reserves the right to refuse admission of signage
OK TO BRING:
•Small bags
•Sunscreen
•
•Empty water containers are permitted into the venue and can be filled at water dispensers inside U.S. Bank Stadium and in X Fest compliments of FloWater.
•Service dogs with paperwork
IS THERE A WINTER X GAMES EVENT?
Yes! Aspen will once again host X Games in 2020 from January 23 - 26, bringing fans the world's best athletes to compete in SuperPipe, Slopestyle, Big Air, Snow Bikes and Snowmobile competitions, plus the top musical acts will perform at Buttermilk Mountain in the heart of Aspen, CO. Don't miss a minute of the X Games Aspen action, with Live event coverage on ESPN and ABC and streaming live on WatchESPN and the ESPN app. For more event information, head to xgames.com/aspen. Tickets and travel packages will be available soon @ xgamestravel.com
Times listed are local Central time. All information is subject to change. For any additional questions or concerns you might have
please call |
Updated 06/12/19 |
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