X Games Minneapolis 2019: Guest Services Information

X Games

2019 VENUE INFORMATION & POLICIES

For the most up-to-date event information visit xgames.com or download the X Games App. For real-time updates and to connect to thousands of other X Games fans, like us on Facebook and follow @xgames on Twitter and Instagram.

X Games Minneapolis 2019 will take place August 1 - August 4, 2019 at U.S. Bank Stadium (401 Chicago Avenue S. Minneapolis, MN 55415)

Tickets and hospitality offerings are on sale now at xgames.com/tickets

Children age two and under are free and do not require a ticket.

Events are held inside and outside in a summer environment. Proper attire is recommended.

X Games is not responsible for lost, stolen, or damaged goods.

Guests must wear shirts and shoes. No bare feet allowed.

X Games reserves the right to refuse admission to anyone at any time.

For X Games Minneapolis public transportation information visit metrotransit.org

For the safety and comfort of all guests, the following items are not allowed at the X Games: bags larger than 12"x6"x12", weapons, alcohol, bicycles, coolers, pets (working animals excepted, i.e. guide dog), folding chairs, large umbrellas, selfie sticks, laser-lights, drones, noisemakers (i.e. air-horns), skateboards, scooters and beverages of any kind, with the exception of factory-sealed water in plastic bottles 12 ounces or less. Please click here for a full list of prohibited items.

Click here for detailed information regarding the U.S. Bank Stadium bag policy.

All persons/bags are subject to search at all times, on or in the parking lots, and shuttles.

Empty water containers are permitted into the venue and can be filled up at water dispensers inside U.S. Bank Stadium and in X Fest compliments of FloWater.

X Games Minneapolis is a non-smoking event. Please refrain from smoking in all public areas. Drug and marijuana use is also prohibited. The sale and consumption of alcohol is restricted to designated areas and times.

Large posters and banners 11 x 17 or larger must be inspected by security before being allowed in the venue. X Games reserves the right to refuse admission of signage. Sticks or poles to hold flags/banners are not permitted.

Commercial photography or videography is strictly prohibited. Failure to comply will result in ejection and/or loss of credential/ticket. Specifically, the following equipment is not permitted: Lenses greater than three and one half inches in length, telephoto or zoom lenses of any kind, interchangeable lenses of any kind, monopods or tripods or flash equipment of any kind. All wireless equipment must be cleared by ESPN.

Gates and/or specific competition venues will be closed when capacity is reached.

All existing facility policies may be enforced in addition to X Games venue policies.



X GAMES VENUE HOURS

Please visit the schedule page on xgames.com for the full competition, concert and broadcast schedule (schedules subject to change). Please note that practices are not open to the public. The venue will be open to guests and spectators during the following dates and times:

Thursday, August 1st

X Fest at U.S. Bank Stadium

5:00 p.m. - 11:00 p.m. (Free to Public)

U.S. Bank Stadium

Closed

Friday, August 2nd

The Armory

5:00 p.m. - 11:30 p.m.

U.S. Bank Stadium

3:00 p.m. - 11:00 p.m.

Saturday, August 3rd

U.S. Bank Stadium

11:00 a.m. - 10:00 p.m.

Sunday, August 4th

U.S. Bank Stadium

10:00 a.m. - 5:00 p.m

XFEST

X Games Minneapolis 2019 will showcase X Fest, a four-day interactive festival offering sponsor activations, skate and BMX courses, games, attractions, food and other activities for all ages. Located at Medtronic Plaza throughout the main entrance steps to the U.S. Bank Stadium. X Fest will also include live music, athlete autograph signings, interactive games, giveaways and much more.

X FEST HOURS

Thursday, August 1st

5:00 p.m. - 9:00 p.m.

Friday, August 2nd

3:00 p.m. - 8:00 p.m.

Saturday, August 3rd

11:00 a.m. - 8:00 p.m.

Sunday, August 4th

10:00 a.m. - 5:00 p.m.



X GAMES MUSIC (Geico Stage at The Armory)
Ticketed X Games Music performers include: (in chronological order) SWMRS, Chevy Metal, P.O.S., Wu-Tang Clang, Diplo, The Blind Shake and Incubus. They will be performing live at the Geico Music Stage inside The Armory (500 S. 6th Street) just a short walk from U.S. Bank Stadium as part of the fully interactive music festival experience. Tickets are required to attend X Games Music and can be purchased in advance at xgames.com/tickets. Tickets can also be purchased on-site at the box office located at U.S. Bank Stadium main entrance (based on availability). Concessions will be available for purchase on-site at an additional cost. ADA seating is available in the music venue. Wheelchair escorts are available at the Armory guest services window and can help assist you to the designated ADA seating area. No re-entry.

X GAMES AT THE ARMORY SCHEDULE

Thursday, August 1st

7:00 p.m.

BMX Vert

7:45 p.m.

SWMRS

9:00 p.m.

Skateboard Vert

Friday, August 2nd

10:15 p.m.

Chevy Metal

11:15 p.m.

P.O.S

Saturday, August 3rd

12:45 a.m.

Wu-Tang Clang

10:30 p.m.

Diplo

Sunday, August 4th

5:30 p.m.

The Blind Shake

7:00 p.m.

Incubus

THE ARMORY VENUE HOURS
Ticket holders are allowed in the concert venue only during these designated hours.

Thursday, August 1st

6:00 p.m. - 11:30 p.m.

Friday, August 2nd

9:30 p.m. - 2:00 a.m.

Saturday, August 3rd

9:00 p.m. - 12:30 a.m.

Sunday, August 4th

4:00 p.m. - 8:15 p.m.

U.S. BANK STADIUM BOX OFFICE HOURS
Box office will open one week prior to X Games

July 22nd - 31st

11:00 a.m. - 4:00 p.m.

EVENT DAYS

Thursday, August 1st

12:00 p.m. - 8:00 p.m.

Friday, August 2nd

12:00 p.m. - 10:00 p.m.

Saturday, August 3rd

9:00 a.m. - 7:30 p.m.

Sunday, August 4th

9:00 a.m. - 4:00 p.m.

THE ARMORY BOX OFFICE HOURS

Thursday, August 1st

4:30 p.m. - 11:30 p.m.

Friday, August 2nd

8:00 p.m. - 2:00 a.m.

Saturday, August 3rd

7:30 p.m. - 12:30 a.m.

Sunday, August 4th

2:30 p.m. - 8:15 p.m.

PARKING & TRANSPORTATION

PARKING
Denison Parking has parking ramps nearby U.S. Bank Stadium. The Mills Fleet Farm Parking Ramp (740 S. 4th Street) has convenient skyway access to the stadium. Fans who park at Mills Fleet Farm Parking Ramp (740 S. 4th Street) or at 425 Park Avenue Ramp will receive a free limited edition X Games poster while supplies last.

Reserve here:

Mills Fleet Farm (740 S. 4th Street) Ramp

425 Park Avenue Ramp

METRO TRANSIT LIGHT RAIL
We encourage all guests to take the Metro Transit as opposed to driving. The train runs right to the front doors of U.S. Bank Stadium. Purchase a 24-hour pass at metrotransit.org.

DROP OFF AND PICK UP AREAS

ADA Drop Off: 10th Ave between 6th and 7th Street

Rideshare: 9th Ave between 6th and 7th Street

Limos: 9th Ave between 6th and 7th Street

Taxis: Park Ave between 4th and 6th Street

GUEST SERVICES INFORMATION & FAQs
ESPN X Games is committed to providing an exceptional experience for all guests who visit our event. Please visit Guest Services located just inside the X Fest main entrance on the northwest corner of Chicago Avenue for any questions. Guest Services is the designated area for all event information and event services including event schedule, venue activities, lost and found, wheelchair viewing maps and more.

If you have any event-related questions or concerns while on-site, please locate a Guest Services Representative or ask where the closest one can be found. For the most up-to-date event information please visit the FAQ section or download the X Games Minneapolis app and reference the Guest Information tab.

U.S. Bank Stadium Guest Services is located on the Main Concourse near the Gold and Purple Lobbies.

Guest Services Hours (U.S. Bank Stadium)

Thursday, August 1st 5:00 p.m. - 11:30 p.m.

X Fest, Moto X Step Up, BMX Vert and Skateboard Vert Finals @ U.S. Bank Stadium Medtronic Plaza.*Free to the public

Friday, August 2nd

12:00 p.m. - 11:30 p.m.

Saturday, August 3rd

11:00 a.m. - 10:30 p.m.

Sunday, August 4th

10:00 a.m. - 5:30 p.m.



ADA
A specifically dedicated ADA Pick-Up/Drop-Off zone is available during events at U.S. Bank Stadium. The designated ADA Pick Up/ Drop Off zone is located on 10th Avenue South, between 6th Street South and 7th Street South.

For questions regarding our ADA Pick Up/Drop Off location for events, please call the U.S. Bank Stadium Guest Services Hotline at 612-777-8777.

U.S. Bank Stadium has wheelchair/limited mobility and companion seating with enhanced sight lines on all levels. Complimentary wheelchair escorts are available from the X Fest main entrance Guest Services tent.

Upon arrival, guests may request an escort by locating the nearest X Games Guest Services Representative. The service is available to and from the entry gates and seating areas. Please be aware that our staff and wheelchair will not remain with you during the event. Guests that require additional assistance are encouraged to contact our mobility assistance team by email at mobilityservices@usbankstadium.com.

U.S. Bank Stadium is equipped with power-assisted doors at all stadium entrances.

All ADA seating platforms are equipped with electrical outlets.



ATMs
ATMs are located on the Lower Club, Main Concourse and Upper Concourse levels of U.S. Bank Stadium, behind Sections 121, 142, 136, 313, inside the Polaris Club and outside the Legacy Gate. Guests that experience any ATM related-issues should follow the instructional signage located on the ATM.

CONCESSIONS
Food and drink concessions will be provided on-site in the music venue, X Fest and U.S. Bank Stadium. Please refer to the map for specific locations. All concession stands within U.S. Bank Stadium are accessible to guests with disabilities.

ELEVATORS

Priority for use of the elevators is given to our guests with disabilities. Public elevators are located throughout U.S. Bank Stadium and may be accessed on the Main Concourse behind the following Sections:

Section 124 (access to XIP at Medtronic Club and the PLATINUM LOUNGE at the FMP Club). Section 136 (access to XIP at Medtronic Club and the PLATINUM LOUNGE at the FMP Club).

EXIT AND RE-ENTRY
X Games 4- and 3-Day pass holders will be allowed re-entry throughout the weekend. X Games single day pass holders will be allowed re-entry for their day of purchase only. There is no re-entry into the music venue.

HOSPITALITY LOCATIONS
PLATINUM LOUNGE at The FMP Club is located on Upper Club Level on the South side of the stadium. The club can be reached by entering the Purple Lobby across from the upper Pentair Gate on the main concourse. Once inside the Purple Lobby, take the escalator up one level to access the FMP Club.

XIP at The Medtronic Club is located on lower club level on the South side of the stadium. The club can be reached by entering the Purple Lobby across from the upper Pentair gate on the main concourse, and taking the escalator down one level. At the bottom of the escalator, follow directional to XIP.

LOST CHILDREN/LOST AND FOUND ITEMS
Guest Services is the designated meeting point for lost or separated people. Lost and Found is also located at Guest Services. Items that are found should be turned into staff at this location. Guests reporting any lost items should be directed there as well. For lost & found item recovery following the event, please email us at lostandfound@usbankstadium.com or complete an online request form.

Tag-a-kid is available at the X Fest Guest Services location. Adults can get a wristband for their child and register them with the X Games Guest Services staff. If the child becomes lost, the wristband will give an event staff employee or security the necessary information to escort the child back to the adult they came with. If a parent is not on-site, the child will be taken to Guest Services.

MEDICAL
On-site medical is available to guests. If you have or see a medical emergency, please contact security immediately and they will notify medical personnel. The Spectator Medical tent is located at the 6th Avenue entrance to X Games.
There are (2) first aid locations within the stadium, behind Sections 114 and 124 available for guests.

MERCHANDISE
Official X Games Merchandise is available at two locations in the main X Fest area and inside U.S. Bank Stadium.

PHONE CHARGING
U.S. Bank Stadium is located within standard cell phone service range. Mobile charging stations and/or electrical outlets are available on a first come first serve basis at the X Fest Guest Services near the main entrance, as well as on the Main Concourse inside U. S. Bank Stadium in sections 103, 114, 116, 119, 121, 124 and 143. Phones left unattended will be left at the risk of the guest.

RESTROOMS
Public restrooms (men, women and family) can be found in X Fest and throughout U.S. Bank Stadium. Each of our restrooms is accessible to guests with disabilities.

SAFETY & WEATHER
In the event of an emergency, X Games and U.S. Bank Stadium team members have been trained and instructed to assist guests in evacuating the stadium. Guests should familiarize themselves with the emergency evacuation video played throughout the stadium, including on the video boards, before each event and identify two emergency exits closest to your seat location. In the event of an evacuation, X Games staff will assist guests with disabilities and direct them to safe locations and exit routes.

Gates and/or specific competition venues will be closed when capacity is reached. All existing facility policies may be enforced in addition to X Games venue policies. Download the X Games app for the most up-to-date event news and weather.

In case of emergency, text 69050 with keyword VIKES with issue and location.

SECURITY
Security checkpoints are located at the entrance and exit to the venue. Every spectator will go through a metal detector upon entry. Event security personnel are also patrolling the venue and will assist with crowd and access control.

SERVICE ANIMALS
Certified service animals or service animals in training for guests with disabilities are welcome at the stadium. All service animals must remain on a leash or in a harness at all times. No other animals are allowed in the stadium.



SKATE CHECK/BICYCLES
Bicycles, skateboards and in-line skates are not allowed in the venue. Bicycles may be locked to existing bike parking locations on the perimeter of U.S. Bank Stadium outside of the X Games gates. Locks will not be supplied and parking is at the owners risk.

Skateboards and in-line skates can be left at our Skate Check just outside the main entrance of X Fest at the risk of the guest. Please note skate check hours when checking in your gear. Checked equipment will be available for pick up during skate check hours only.



Skate Check Hours (U.S. Bank Stadium)

Thursday, August 1st

6:00 p.m. - 11:30 p.m.

Friday, August 2nd

12:00 p.m. - 11:30 p.m.

Saturday, August 3rd

11:00 a.m. - 10:30 p.m.

Sunday, August 4th

10:00 a.m. - 5:30 p.m.

*All gear left after closing times will be available for pick-up at the main guest services tent in X Fest the following day.


Skate Check Hours (The Armory)

Thursday, August 1st

6:00 p.m. - 11:30 p.m.

Friday, August 2nd

9:30 p.m. - 2:00 a.m.

Saturday, August 3rd

9:00 p.m. - 12:00 a.m.

Sunday, August 4th

4:00 p.m. - 8:15 p.m.



FAMILY ENTRANCE / STROLLER PARKING
Families and parents with strollers can access U.S. Bank Stadium at both the South and Polaris Gates. Stroller parking is available inside the U.S. Bank Stadium Guest Services located in the Purple Lobby on the main concourse. Please take all personal items and belongings out of your stroller when leaving it unattended at stroller parking. Strollers will be left at the risk of the guest.

SUSTAINABILITY
Keep X Games and Minneapolis green! Look before you toss. Our X Games Sustainability Ambassador's can help answer any questions. Please take your waste with you and dispose properly in the recycling, compost and trash containers located around the venue. Reduce your impact at X Games! Use local transit when possible and bring a water bottle to refill. Water refill stations are located in X Fest compliments of FloWater and inside U.S. Bank Stadium.

TELECAST

How can I watch X Games Minneapolis?

United States: ESPN, ABC, WatchESPN, ESPN3.com

International: EMEA: ESPNPlayer.com; LATAM: ESPNPlay.com *check your local listing for all regional coverage

What is ESPN 3?

ESPN3 is a live streaming network that delivers thousands of exclusive sports events. Download the ESPN App and click the Watch Tab for the latest schedule.

Where can I find the latest schedules?

TV schedule

In-person schedule

Interested in more X Games coverage?
Check the year-round World of X Games on ABC schedule.

TRAVEL RESOURCES & PACKAGES
Upgrade your X Games experience with Platinum Passes, athlete meet & greets, Preferred Access to concerts and more with an Official X Games Package! Visit xgamestravel.com for travel resources to get you to Minneapolis and packages to complete your trip.

Anthony Travel is your one-stop shop for all your travel needs - Official offerings, airfare, car and van rental and more. Contact a sports travel expert (866-913-7169) to assist with your specific requests. Visit xgamestravel.com to make your reservation today.

TICKETING
The Moto X Competition on Thursday, August 1st is free to the public. All other X Games competitions, music and hospitality tickets are on sale now.

WEATHER
Competitions are subject to move days and times based on weather and/or may be rescheduled.

WIFI
U.S. Bank Stadium offers free wi-fi for guests named #USBANKSTADIUM inside the stadium. Complimentary Wifi will be provided by xfinity in the X Fest area for anyone who downloads the X Games app.

FAQ's

IS THERE AN X GAMES APP?
Yes! The 2019 X Games Minneapolis app offers fans a unique event experience and will be available on iTunes or Android mobile early July.

WHERE IS THE SCHEDULE?

The full competition and broadcast schedule is located here. Please note some practices are not open to the public.

HOW CAN I WATCH X GAMES MINNEAPOLIS?
X Games Minneapolis 2019 will be broadcast live on ABC and ESPN. Live streaming is also available on ESPN+, with portions streamed on X Games YouTube channel.

NEED TICKETS?
Tickets for X Games Minneapolis 2019 are available through xgames.com and on-site at U.S. Bank Stadium box office. Don't forget...Thursday, August 1st from 5 p.m. - 11 p.m. admission into X Fest is FREE to the public. Join in the X Fest fun and watch your favorite athletes compete in Moto X Step Up!

WHERE DOES MY TICKET GET ME?
X Games Minneapolis detailed ticket information is available on the X Games Ticket Page.

HOW CAN I FOLLOW X GAMES ON SOCIAL MEDIA?
X Games (@xgames) is available to follow on Facebook, Twitter, Instagram, Snapchat and YouTube. Don't forget to tag #XGAMES, and feel free to send us your questions here!

WHAT'S A REALLY COOL INSTAGRAM ACCOUNT TO GET TO KNOW MINNEAPOLIS?
Check out MeetMinneapolis the official convention and visitors association app for Minneapolis.

EXIT AND RE-ENTRY
X Games 4 and 3-Day pass holders will be allowed re-entry throughout the weekend. X Games single day pass holders will be allowed re-entry for their day of purchase only. There is no re-entry into the music venue.

CAN I TAILGATE?
Tailgating is not permitted at U.S. Bank Stadium or The Armory during X Games event days.

WHERE CAN I GET X GAMES MERCH?
Official X Games Merchandise is available at xgamesmerchandise.com and on-site during event days in X Fest.

WHAT CAN & CAN'T I BRING TO X GAMES?
All persons/bags are subject to search at all times, on or in the parking lots, shuttles, U.S. Bank Stadium and The Armory properties.

DOES MINNEAPOLIS HAVE BIKE SHARING?
Yes, NiceRideMinnesota has everything you need to do to get a bike and safely cruise the city in style.

WHERE CAN I WATCH MORE ACTION SPORTS?
Check out "World of X Games," a weekly TV show on ABC featuring a variety of X Games and athlete-focused content. The series is home to multiple action sports events, and profiles iconic action sports figures as well as athlete and artist highlights, event previews and recaps around X Games Minneapolis, Aspen, Norway and China.

WHAT IS SHRED HATE?
Ten million students are bullied each year in the U.S. X Games and ESPN launched Shred Hate, an initiative to end bullying in schools. Want to help us Shred Hate and spread kindness? Learn more about ways to join the fight and end bullying on xgames.com.

WHAT CAN & CAN'T I BRING TO X GAMES
All persons/bags are subject to search at all times, on or in the parking lots, shuttles, U.S. Bank Stadium and The Armory

LEAVE AT HOME:

Large bags - Visit https://www.usbankstadium.com/plan-your- visit/safety for detailed information regarding the U.S. Bank Stadium bag policy.

Weapons

Alcohol or beverages of any kind

Cigarettes, e-cigarettes, marijuana or drugs of any kind

Coolers

Drones

Folding chairs or large umbrellas

Laser-lights

Noisemakers

Pets

Selfie sticks

Sticks or poles to hold flags/banners

Large posters and banners larger than 11 x 17 must be inspected by security before being allowed in the venue

X Games reserves the right to refuse admission of signage

OK TO BRING:

Small bags

Sunscreen

Factory-sealed water bottles

Empty water containers are permitted into the venue and can be filled at water dispensers inside U.S. Bank Stadium and in X Fest compliments of FloWater.

Service dogs with paperwork

IS THERE A WINTER X GAMES EVENT?
Yes! Aspen will once again host X Games in 2020 from January 23 - 26, bringing fans the world's best athletes to compete in SuperPipe, Slopestyle, Big Air, Snow Bikes and Snowmobile competitions, plus the top musical acts will perform at Buttermilk Mountain in the heart of Aspen, CO. Don't miss a minute of the X Games Aspen action, with Live event coverage on ESPN and ABC and streaming live on WatchESPN and the ESPN app. For more event information, head to xgames.com/aspen. Tickets and travel packages will be available soon @ xgamestravel.com

Times listed are local Central time. All information is subject to change. For any additional questions or concerns you might have

please call 612-777-8700 or e-mail service@usbankstadium.com

Updated 06/12/19

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