X Games Minneapolis 2019: Guest Services Information

X GAMES AT THE ARMORY SCHEDULE

THE ARMORY VENUE HOURS
Ticket holders are allowed in the concert venue only during these designated hours.

U.S. BANK STADIUM BOX OFFICE HOURS
Box office will open one week prior to X Games

PARKING & TRANSPORTATION

METRO TRANSIT LIGHT RAIL
We encourage all guests to take the Metro Transit as opposed to driving. The train runs right to the front doors of U.S. Bank Stadium. Purchase a 24-hour pass at metrotransit.org.

DROP OFF AND PICK UP AREAS

ADA Drop Off: 10th Ave between 6th and 7th Street

Rideshare: 9th Ave between 6th and 7th Street

Limos: 9th Ave between 6th and 7th Street

Taxis: Park Ave between 4th and 6th Street

GUEST SERVICES INFORMATION & FAQs
ESPN X Games is committed to providing an exceptional experience for all guests who visit our event. Please visit Guest Services located just inside the X Fest main entrance on the northwest corner of Chicago Avenue for any questions. Guest Services is the designated area for all event information and event services including event schedule, venue activities, lost and found, wheelchair viewing maps and more.

If you have any event-related questions or concerns while on-site, please locate a Guest Services Representative or ask where the closest one can be found. For the most up-to-date event information please visit the FAQ section or download the X Games Minneapolis app and reference the Guest Information tab.

U.S. Bank Stadium Guest Services is located on the Main Concourse near the Gold and Purple Lobbies.

Guest Services Hours (U.S. Bank Stadium)

Thursday, August 1st 5:00 p.m. - 11:30 p.m.

X Fest, Moto X Step Up, BMX Vert and Skateboard Vert Finals @ U.S. Bank Stadium Medtronic Plaza.*Free to the public

ADA
A specifically dedicated ADA Pick-Up/Drop-Off zone is available during events at U.S. Bank Stadium. The designated ADA Pick Up/ Drop Off zone is located on 10th Avenue South, between 6th Street South and 7th Street South.

For questions regarding our ADA Pick Up/Drop Off location for events, please call the U.S. Bank Stadium Guest Services Hotline at 612-777-8777.

U.S. Bank Stadium has wheelchair/limited mobility and companion seating with enhanced sight lines on all levels. Complimentary wheelchair escorts are available from the X Fest main entrance Guest Services tent.

Upon arrival, guests may request an escort by locating the nearest X Games Guest Services Representative. The service is available to and from the entry gates and seating areas. Please be aware that our staff and wheelchair will not remain with you during the event. Guests that require additional assistance are encouraged to contact our mobility assistance team by email at mobilityservices@usbankstadium.com.

U.S. Bank Stadium is equipped with power-assisted doors at all stadium entrances.

All ADA seating platforms are equipped with electrical outlets.

ATMs
ATMs are located on the Lower Club, Main Concourse and Upper Concourse levels of U.S. Bank Stadium, behind Sections 121, 142, 136, 313, inside the Polaris Club and outside the Legacy Gate. Guests that experience any ATM related-issues should follow the instructional signage located on the ATM.

CONCESSIONS
Food and drink concessions will be provided on-site in the music venue, X Fest and U.S. Bank Stadium. Please refer to the map for specific locations. All concession stands within U.S. Bank Stadium are accessible to guests with disabilities.

ELEVATORS

Priority for use of the elevators is given to our guests with disabilities. Public elevators are located throughout U.S. Bank Stadium and may be accessed on the Main Concourse behind the following Sections:

Section 124 (access to XIP at Medtronic Club and the PLATINUM LOUNGE at the FMP Club). Section 136 (access to XIP at Medtronic Club and the PLATINUM LOUNGE at the FMP Club).

EXIT AND RE-ENTRY
X Games 4- and 3-Day pass holders will be allowed re-entry throughout the weekend. X Games single day pass holders will be allowed re-entry for their day of purchase only. There is no re-entry into the music venue.

HOSPITALITY LOCATIONS
PLATINUM LOUNGE at The FMP Club is located on Upper Club Level on the South side of the stadium. The club can be reached by entering the Purple Lobby across from the upper Pentair Gate on the main concourse. Once inside the Purple Lobby, take the escalator up one level to access the FMP Club.

XIP at The Medtronic Club is located on lower club level on the South side of the stadium. The club can be reached by entering the Purple Lobby across from the upper Pentair gate on the main concourse, and taking the escalator down one level. At the bottom of the escalator, follow directional to XIP.

LOST CHILDREN/LOST AND FOUND ITEMS
Guest Services is the designated meeting point for lost or separated people. Lost and Found is also located at Guest Services. Items that are found should be turned into staff at this location. Guests reporting any lost items should be directed there as well. For lost & found item recovery following the event, please email us at lostandfound@usbankstadium.com or complete an online request form.

Tag-a-kid is available at the X Fest Guest Services location. Adults can get a wristband for their child and register them with the X Games Guest Services staff. If the child becomes lost, the wristband will give an event staff employee or security the necessary information to escort the child back to the adult they came with. If a parent is not on-site, the child will be taken to Guest Services.

MEDICAL
On-site medical is available to guests. If you have or see a medical emergency, please contact security immediately and they will notify medical personnel. The Spectator Medical tent is located at the 6th Avenue entrance to X Games.
There are (2) first aid locations within the stadium, behind Sections 114 and 124 available for guests.

MERCHANDISE
Official X Games Merchandise is available at two locations in the main X Fest area and inside U.S. Bank Stadium.

PHONE CHARGING
U.S. Bank Stadium is located within standard cell phone service range. Mobile charging stations and/or electrical outlets are available on a first come first serve basis at the X Fest Guest Services near the main entrance, as well as on the Main Concourse inside U. S. Bank Stadium in sections 103, 114, 116, 119, 121, 124 and 143. Phones left unattended will be left at the risk of the guest.

RESTROOMS
Public restrooms (men, women and family) can be found in X Fest and throughout U.S. Bank Stadium. Each of our restrooms is accessible to guests with disabilities.

SAFETY & WEATHER
In the event of an emergency, X Games and U.S. Bank Stadium team members have been trained and instructed to assist guests in evacuating the stadium. Guests should familiarize themselves with the emergency evacuation video played throughout the stadium, including on the video boards, before each event and identify two emergency exits closest to your seat location. In the event of an evacuation, X Games staff will assist guests with disabilities and direct them to safe locations and exit routes.

Gates and/or specific competition venues will be closed when capacity is reached. All existing facility policies may be enforced in addition to X Games venue policies. Download the X Games app for the most up-to-date event news and weather.

In case of emergency, text 69050 with keyword VIKES with issue and location.

SECURITY
Security checkpoints are located at the entrance and exit to the venue. Every spectator will go through a metal detector upon entry. Event security personnel are also patrolling the venue and will assist with crowd and access control.

SERVICE ANIMALS
Certified service animals or service animals in training for guests with disabilities are welcome at the stadium. All service animals must remain on a leash or in a harness at all times. No other animals are allowed in the stadium.

SKATE CHECK/BICYCLES
Bicycles, skateboards and in-line skates are not allowed in the venue. Bicycles may be locked to existing bike parking locations on the perimeter of U.S. Bank Stadium outside of the X Games gates. Locks will not be supplied and parking is at the owners risk.

Skateboards and in-line skates can be left at our Skate Check just outside the main entrance of X Fest at the risk of the guest. Please note skate check hours when checking in your gear. Checked equipment will be available for pick up during skate check hours only.

Skate Check Hours (U.S. Bank Stadium)

*All gear left after closing times will be available for pick-up at the main guest services tent in X Fest the following day.

Skate Check Hours (The Armory)

FAMILY ENTRANCE / STROLLER PARKING
Families and parents with strollers can access U.S. Bank Stadium at both the South and Polaris Gates. Stroller parking is available inside the U.S. Bank Stadium Guest Services located in the Purple Lobby on the main concourse. Please take all personal items and belongings out of your stroller when leaving it unattended at stroller parking. Strollers will be left at the risk of the guest.

SUSTAINABILITY
Keep X Games and Minneapolis green! Look before you toss. Our X Games Sustainability Ambassador's can help answer any questions. Please take your waste with you and dispose properly in the recycling, compost and trash containers located around the venue. Reduce your impact at X Games! Use local transit when possible and bring a water bottle to refill. Water refill stations are located in X Fest compliments of FloWater and inside U.S. Bank Stadium.

TELECAST

How can I watch X Games Minneapolis?

United States: ESPN, ABC, WatchESPN, ESPN3.com

International: EMEA: ESPNPlayer.com; LATAM: ESPNPlay.com *check your local listing for all regional coverage

What is ESPN 3?

ESPN3 is a live streaming network that delivers thousands of exclusive sports events. Download the ESPN App and click the Watch Tab for the latest schedule.

Where can I find the latest schedules?

TV schedule

In-person schedule

Interested in more X Games coverage?
Check the year-round World of X Games on ABC schedule.

TRAVEL RESOURCES & PACKAGES
Upgrade your X Games experience with Platinum Passes, athlete meet & greets, Preferred Access to concerts and more with an Official X Games Package! Visit xgamestravel.com for travel resources to get you to Minneapolis and packages to complete your trip.

Anthony Travel is your one-stop shop for all your travel needs - Official offerings, airfare, car and van rental and more. Contact a sports travel expert (866-913-7169) to assist with your specific requests. Visit xgamestravel.com to make your reservation today.

TICKETING
The Moto X Competition on Thursday, August 1st is free to the public. All other X Games competitions, music and hospitality tickets are on sale now.

LEAVE AT HOME:

•Large bags - Visit https://www.usbankstadium.com/plan-your- visit/safety for detailed information regarding the U.S. Bank Stadium bag policy.

•Weapons

•Alcohol or beverages of any kind

•Cigarettes, e-cigarettes, marijuana or drugs of any kind

•Coolers

•Drones

•Folding chairs or large umbrellas

•Laser-lights

•Noisemakers

•Pets

•Selfie sticks

•Sticks or poles to hold flags/banners

•Large posters and banners larger than 11 x 17 must be inspected by security before being allowed in the venue

•X Games reserves the right to refuse admission of signage

OK TO BRING:

•Small bags

•Sunscreen

•Factory-sealed water bottles

•Empty water containers are permitted into the venue and can be filled at water dispensers inside U.S. Bank Stadium and in X Fest compliments of FloWater.

•Service dogs with paperwork

IS THERE A WINTER X GAMES EVENT?
Yes! Aspen will once again host X Games in 2020 from January 23 - 26, bringing fans the world's best athletes to compete in SuperPipe, Slopestyle, Big Air, Snow Bikes and Snowmobile competitions, plus the top musical acts will perform at Buttermilk Mountain in the heart of Aspen, CO. Don't miss a minute of the X Games Aspen action, with Live event coverage on ESPN and ABC and streaming live on WatchESPN and the ESPN app. For more event information, head to xgames.com/aspen. Tickets and travel packages will be available soon @ xgamestravel.com

Times listed are local Central time. All information is subject to change. For any additional questions or concerns you might have